EMEA IS/IT Systems & Network Service Manager

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Job description

  • Function: Commercial & General Management

  • Sector: Pharmaceuticals

  • Country: Netherlands

  • Rate/Salary: €75,000 + benefits

Our client is a long-standing ophthalmology focused pharmaceutical company. Due to years of exponential success, they have developed a brand new IS service department to manage the internal and external Information Systems for the business, resulting in the need for an EMEA IS/IT Systems & Network Service Manager.

As the System & Network Service Manager, you will manage service providers for all the operations on systems, services and network. You will have the autonomy to make the role your own and make changes/improvements where you see they are needed. You will also be involved with several implementation projects, managing evolutions on the company’s servers, infrastructure and network operations model. Within the first 6 months, you will manage the outsourcing of servers operations which are currently executed in a hybrid format internally.

This is a flexible, brand new opening to join a fast-growing organisation who are pushing the limits of ophthalmology care. You will be working in an environment built around 100 servers highly virtualized, MPLS and VPN network.


You will be expected to perform the following tasks and duties:

  • Manage and contribute to the companies IS strategy for servers and systems operation, network operations and management.
  • Manage the outsourcing of servers operations from an operational and technical standpoint.
  • Manage network and operations improvements projects portfolio so that the results meet the businesses priorities.
  • Collaborate with Global Information Systems from the company’s alternate head offices to contribute to global projects execution in EMEA.
  • Ensure service level targets are designed based on a total optimization approach.


You will possess the following skills and attributes:

  • Bachelor’s degree in business, Science, Engineering or related field.
  • Minimum of 6 years’ experience in IS/IT.
  • Minimum of 3 years’ experience of infrastructure related activities.
  • Excellent track record of delivering results
  • Broad knowledge of technologies related to system, network and servers.
  • Service management skill based on ITIL and experience defining KPIs and SLAs.

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George Steere Global Executive Search Consultant

George heads our Commercial & General Management Practice. Contact George about Management and SVP-level roles or hires in commercial operations, finance, general management, human resources, marketing, sales and related specialisms in the life sciences.