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Privacy Policy

Fraser Dove International takes the privacy of our clients and candidates seriously. This Privacy Policy sets out what we do with your personal data, including what personal information will be collected by Fraser Dove, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.


1) How we collect information


a) Candidates

Fraser Dove collects your personal data when you respond to a job post or apply for the role in person. If you apply for job advert or submit your CV, we will collect, process and store the information you have sent us for recruitment-related purposes, such as contacting you.

When you register with Fraser Dove, you must consent to us collecting and storing your personal information. As a minimum, this may include but is not restricted to your name, email, telephone number, address, employment history and education. We use this information to provide the best employment opportunities tailored to you.

Fraser Dove will retain your personal data for as long as is necessary to perform our duties. Your consent includes explicit permission to retain your personal data for up to 36 months. After this period, providing we have not engaged in meaningful communication, we will delete your personal data with the exception of your name and contact number.

If you do not consent to Fraser Dove storing and processing your personal data in line with this Privacy Policy, please do not submit your CV or apply to any of the roles we advertise on our website or third-party job boards.


b) Clients

If you are a Fraser Dove client, we need to collect and use information about you, or individuals at your organisation, so we may find potential candidates whose experience fits the roles you are recruiting for. We collect this information directly from you, from third parties (e.g. candidates) and other limited sources (e.g. online and offline media).

The personal data we hold on clients is limited to contact number, email, postal address, and any extra information you have chosen to share with us, including records of our conversations, meetings and placements.


c) Website and Cookies

The Fraser Dove website uses “Cookies”. For more information, please view our Cookie Policy.


2) How we store and secure your personal information

Fraser Dove seeks to ensure the security of personal data. All personal data is stored on our secure server, our database (Invenias) and LinkedIn Recruiter. Your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. Only Fraser Dove International employees have access to information in these silos, and we have appropriate technical and organisational measures in place to protect the loss, misuse or alteration of data under our control.


3) How long do we store your personal data

Fraser Dove will retain your personal data for as long as is necessary to perform our duties. Your consent includes explicit permission to retain your personal data for up to 36 months. After this period, providing we have not engaged in meaningful communication, we will delete your personal data with the exception of your name and contact number.


4) How we use your information

We use the information that we collect to support your job search, contact you about relevant job opportunities, respond to your questions and concerns and improve our services. By explicitly providing consent when you register with Fraser Dove, you are providing permission for our storage of this information as outlined in the section above.

We may contact candidates stored in our database who are not actively looking for a new role. We will only do this where you, the potential candidate, meet a detailed brief provided by one of our clients and have current or experience suitable for the role. We will then request your consent before proceeding further.


5) How we share information


a) Candidates personal data

We will never share a candidates’ personal details with a third party without the candidate’s explicit consent. We will then only share personal details with participants involved in the hiring process.

Any personally identifiable information you elect to make publicly available on our website, such as posting comments on a blog, will be available to others. If you remove information you have made public on our website, copies may remain viewable in cached and archived pages of our website or if other users have copied or saved that information.

Should Fraser Dove be acquired in the future, we may share your personal data with the (prospective) new owners.


b) Non-personal identifiable information

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns of our website.


c) Instances where we are required to share your information

Fraser Dove will only disclose your information where required to do so by law if subject to subpoena or another legal proceeding.


d) Testimonials

We display personal testimonials of satisfied candidates and clients on the Fraser Dove website. With your consent, we may post your testimonial along with your name and job title. If you wish to update or delete your testimonial, please email jbrown@fraserdove.com


6) Our legal basis for processing your data

Fraser Dove collects and processes your personal data for the purposes of finding you a new role, or, in the case of clients, provision of recruitment services. The purposes for which we store and process data include:

  • Executive Search;
  • Interim Appointments;
  • Outplacement/Consulting;
  • Industry/Talent Mapping.

The legal basis we rely upon to offer these services to you are:

  • Legitimate Interest – processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.
  • Contractual Basis – processing is necessary in relation to a contract which the individual has entered into or because the individual has asked for something to be done so they can enter into a contract.
    Compliance – necessary for the compliance of a legal obligation.
  • Consent – the individual gives his or her consent to the processing of his or her data for a particular purpose.

In line with Article 6(1)(f) of the GDPR, organisations can process your personal data where it “is necessary for the purposes of the legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of [you] which require protection of personal data.” In the case of Fraser Dove our legitimate interest is as follows:


a) Candidate Data

If you respond to one of our job adverts, submit your CV to us or have posted your CV on a job board or professional networking site, we believe it is reasonable for us to contact you, collect and use your personal data to provide our services to you. We need to do these things so we can match you to suitable roles and function as a profit-making business.

From time-to-time, we may use your data for administrative proposes to help streamline our business processes. We may also ask you to undertake a customer satisfaction or testimonial survey.


b) Client Data

To ensure that we provide you with the best service possible, we store your personal data and/or the personal data of individual contacts at your organisation as well as keeping records of our conversations, meetings, registered jobs and placements. From time to time, we may also ask you to undertake a customer satisfaction or testimonial survey. We deem these uses of your data to be necessary for our legitimate interests as an organisation providing various recruitment services to you.


7) Your rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data we process on you;
  • The right of access to the personal data we process on you;
  • The right to rectification of your personal data;
  • The right to erasure of your personal data in certain circumstances;
  • The right to restrict the processing of your personal data;
  • The right to data portability in certain circumstances;
  • The right to object to the processing of your personal data that was based on public or legitimate interest;
  • The right not to be subjected to automated decision making and profiling; and
  • The right to withdraw consent at any time.
  • Further information on your rights is provided below.


a) Access to information

To request access to the personal information we hold on you, please email jbrown@fraserdove.com. Once Fraser Dove has verified your identity, we will fulfil your request with 30 days by sending a copy electronically, unless the request expressly specifies a different method.


b) Information correction and deletion

Fraser Dove will update your personal record within 14 days of receiving an updated resume. In the unlikely event that your personal record is inaccurate, please email jbrown@fraserdove.com and we will update your record within 30 days of receiving your notification. If at any point you wish us to delete information about you, you can contact us.


c) Right of data portability

To allow you to transfer your personal data between controllers, we will provide you with your data in a commonly used machine-readable and password-protected format. To request your right to data portability, please email jbrown@fraserdove.com. Once Fraser Dove has verified your identity, we will fulfil your request with 30 days.


d) Right to erasure

If you wish to have your personal record deleted, please notify us by email at jbrown@fraserdove.com. Once Fraser Dove has verified your identity, we will ensure your personal record is deleted within 30 days of receiving notification.

To fulfil contractual obligations with our clients, Fraser Dove is required to retain evidence of candidate placements. In instances where placed candidates wish their record deleted, Fraser Dove will ensure only minimal personal data is retained.


8) Notification of Breaches

In the unlikely event of a data breach, we will report this breach to you within 72 hours of the event being brought to our attention. We will also take any necessary action to restore the security of your personal data and inform the Information Commissioner’s Office:


9) Complaints Procedure

If you have a complaint about how we store or handle your data, please email jbrown@fraserdove.com or write to us at:

Joseph Brown
Fraser Dove International
St. Stephens House
Dogflud Way
Farnham
Surrey
GU9 7UD
United Kingdom


10) Escalated Complaints

If your complaint is unresolved or you still have concerns, you can complain in writing to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom


11) Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time. All changes to this Privacy Policy are effective when they are posted on this page.

By using the site, you are accepting the terms of our Privacy Policy. If you have any questions about this Privacy Policy, our working practices or website, please email jbrown@fraserdove.com.


12) Summary

In accordance with applicable law, Fraser Dove only collects a limited amount of information about you that is necessary for improving our service. We do not use profiling or use your data for purposes other than specified. We also make sure that your data is stored securely.